Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Nortier Cupboards website and our services. By using our website or engaging our services, you agree to these Terms.

Our Services

Nortier Cupboards provides custom cupboard design, manufacture, and installation services in the Paarl and greater Western Cape area. Our services include kitchen cupboards, bedroom cupboards, bathroom vanities, study and office furniture, loose furniture, and shutters and blinds.

Quotations and Orders

• All quotations are valid for 30 days from the date of issue unless otherwise stated.
• A quotation becomes a binding order once accepted in writing and a deposit has been paid.
• Prices quoted are in South African Rand (ZAR) and include VAT unless stated otherwise.
• We reserve the right to adjust pricing if material costs change significantly between quotation and manufacture.

Deposits and Payment

• A deposit of 50% is required before manufacture begins.
• The remaining balance is due upon completion, prior to installation.
• Payment can be made via EFT or bank deposit.
• Late payments may incur interest at the prevailing rate.

Manufacturing and Delivery

• Estimated lead times will be communicated at the time of order confirmation.
• Lead times are estimates and may vary depending on material availability and project complexity.
• We will keep you informed of any significant delays.
• Delivery and installation dates will be arranged in advance at a time convenient to both parties.

Installation

• The client must ensure the installation area is cleared and accessible before the scheduled installation date.
• Any electrical or plumbing work required is the responsibility of the client unless otherwise agreed in writing.
• Minor adjustments after installation are included at no extra charge within 30 days of installation.

Warranty

• All our products carry a 12-month warranty against manufacturing defects.
• The warranty does not cover damage caused by misuse, neglect, or normal wear and tear.
• Warranty claims must be reported in writing within the warranty period.

Cancellations

• Orders may be cancelled before manufacture begins, subject to forfeiture of the deposit.
• Once manufacture has commenced, cancellations will be subject to the full cost of materials used and labour incurred.

Limitation of Liability

• Our liability is limited to the value of the goods and services provided.
• We are not liable for indirect or consequential damages arising from delays, defects, or any other cause.

Intellectual Property

All designs, drawings, and specifications created by Nortier Cupboards remain our intellectual property and may not be reproduced or shared without written consent.

Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the courts of the Western Cape.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about these Terms, please contact us via our Contact page.